Privacy Policy

This policy explains what we collect when you contact us, book a service call or use our client app, what we do with it, and how to ask us to delete it.

What we collect

• Your name, business name, address, phone number and email when you book or enquire
• Details of the equipment and the work carried out, including photographs taken on site
• Invoices, payments and the documents you request from us
• Messages you send us through the app, by email or by text
• Basic technical information such as the device and browser used to access the app

What we do with it

We use it to carry out the work you have asked for, to schedule and dispatch technicians, to invoice and take payment, to provide service reports and certificates, and to keep the records a mechanical contractor is expected to keep. We do not sell your information, and we do not share it for advertising.

Payments

Card payments are handled by Stripe. Card numbers are never stored by us and never pass through our systems — we only ever see that a payment succeeded, the amount, and the last four digits.

Who else sees it

Only the people who need to: the technician attending your job, our office staff, and the service providers that host our systems, send our email and process our payments. Where you ask us to arrange a certificate of insurance, the details you provide are sent to our insurance agent for that purpose.

How long we keep it

Job records, invoices and service documentation are kept as long as we are required to for tax, warranty and compliance purposes. You can ask us to delete information we are not required to keep.

Your choices

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email anthonyandsonscustomerservice@gmail.com or call 862-754-4795. Customers with an app account can delete their own account from within the app.

Changes

If this policy changes we will update this page. Contact us at the address above with any questions about it.